What We Collect and Why We Use It
We collect the information you give us when creating your account — your name, contact number, email address and the payment method details you link, such as your bKash wallet number, Nagad account or Rocket mobile banking reference. We also record transactional data automatically: deposit timestamps,
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withdrawal requests, session activity and device identifiers. This helps us verify your identity, process payments accurately and keep your account safe from unauthorised access. We do not sell your personal data to third parties for marketing. Data shared with payment processors like bKash, Nagad and Rocket
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is limited strictly to what those services need to complete your transaction. We may retain account records for a period required by applicable compliance obligations, and we will tell you the relevant retention window if you write to us directly. Availability of our services depends on
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your local law and eligible regions — we do not make legal representations about access from any specific jurisdiction.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.